• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process
• Responding promptly to customer enquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.

• HND or degree
• 2 years professional experience
• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Experience working with customer support.

Location- Accra