The ticketing officer would provide ticketing services to passengers according to their options. They would also provide ticketing service to corporate offices and top management including: air tickets, excess baggage, ground travel arrangements including tours, deposits, refunds, offering special services for passengers with physical disability, hotel and housing booking etc.

Roles And Responsibilities
Make reservations and book air tickets for clients
Book bulk tickets for package tours.
Provide tourists with travel information and ticket booking details.
Organize, schedule and book travelling tickets per individual travel plans.
Collect appropriate fares from customers upon delivery of travel tickets.
Make reservations and book hotels for clients
Propose potential business deals by exploring opportunities
Build long-term relationships with new and existing customers
Develop a business plan and sales strategy for the market that ensures attainment of company sales goals and profitability
Arrange business meetings with prospective clients
Plan for effective search of sales leads and prospects
Initiate and coordinate the development, as well as penetrate new markets
Implement marketing plans as needed
Maintain accurate records of all prices, sales, and activity reports
Adhere to all company policies, procedures, and business ethics codes
Introduce the company to other businesses for the provision of travel-related services
Any other jobs that will be assigned by the CEO or your Supervisor

Educational Qualification
Minimum Diploma plus, any IATA certificate relating to ticketing.

Experience
Alt least 2 years of relevant experience

Skills/Abilities
Knowledge in Amadeus, Galileo or Sabre GDS would be added advantage
Excellent oral and written communication as well as interpersonal skills
Basic computer applications skills like MS Word, Excel, PowerPoint
Clear voice, well-groomed and impressive appearance
Ability to travel throughout the country
Motivated self-starter