Greet clients and make them feel comfortable, both in person and over the phone
interact with visiting vendors
Manage the schedule for fitness classes and therapy sessions
Provide recommendations according to customer needs or preferences
Provide essential details to potential clients, such as class or membership pricing
Maintain front desk and verify that orders are placed as necessary to ensure necessary supplies are available at all times
Direct clients to the appropriate departments for classes, therapy, or one-on-one training
Ensure client records are up to date
Alert the management of potential security issues
receive, sort and distribute mail
receive and process deliveries
schedule appointments
draft correspondence
generate reports and other documents
maintain front desk procedures including contact information, directions and frequently requested company information